I had a really great day shopping today, full of great customer service. It takes a lot for me to notice some one's customer service, I think this is because its a huge part of my job so i recognise when people go the extra mile as opposed to a shop assistant standing in a shop talking to their friends...
So today I had to go to finish shopping for my international swap. I have really enjoyed doing this and I hope Nadia loves her swaps. It has made me realise that we do have some great drugstore brands available. I cant reveal what i bought as I am keeping it a surprise!!
The only down fall on today was my Superdrug...which i have mentioned before...mine is supposed to be a flag ship store and about a year ago there was a huge renovation etc. To be honest, its now awful. I don't think they've had a delivery since the new opening. Every time i go in, it seems the same products still have the same congealed product round the caps and whatever I need/want doesn't seem to be in stock. I really have had enough of this and feel like complaining to head office. I even went a 30 min drive to one that I knew would be better last week....seriously, sort it out Superdrug, you're letting the team down!!
Anyway, back to the good stuff!! I went in boots today as I had 2 no7 vouchers and though I'd add to my mothers day stuff that I bought last weekend. Then i spotted the protect & perfect range was on 3 for 2...so I pick her up 3 things!! When I took them to the till, the girl said it might be cheaper to run them all through separately with the vouchers (plus each product would give me a new voucher) and it was! £30 worth of no7 stuff cost me £13! Not bad for the old bag!! lol only joking, she's not that old! So all in all, I have got my mum 5 no7 products plus the GWP from last weeks purchases for around £40, I think that's a bargain and it will put my siblings presents to shame....fav daughter award still in hand!! The Benefit counter is right next to no7 so perfect opportunity for me to browse....which turned into £££!! The girl clocked me looking pretty much straight away and asked me if I use benefit....er hello?! Of course i do!! She started suggesting products for me...all of which i already had (oops!) But we began discussing the products and testing stuff out(any opportunity to talk about make up!!). One of the products she pointed out was bad gal plum mascara...now, this isn't something I have thought of using, but we tried it on over my black mascara and it really accentuates eyes and brings out their colour...sold to the lady with the trusty credit card!! She then mentioned that if i bought another benefit product i would qualify for 1000 points(£10!!) so I went for the 'You clean up nice' face wash. It smells nice and clean and would really wake me up in the mornings...in basket. She then mentioned if my total benefit spend went over £40 I would get a free full size B spot perfume...so I went for 'eye con' eye brightening cream. I have had samples of this before and can really feel it working so I treated myself!! The girl (who's name I cant remember) was brilliant and advised me to go to the kiosk and get a voucher for an extra 250 points with any purchase to hand to the cashier. She must be new as I've never seen her in there before and trust me I go in there a lot! a gold star for customer service. She really advised me on products that I would like, not just whatever she picked up first.
So today I bought...
Eye Con brightening cream
You clean up nice face wash
Bad gal lash in plum
B Spot perfume ***free***
And i walked way with £15 in points and 2 no7 vouchers!!
Good times xoxo